Contact

US

We're here to assist with any questions, inquiries, or support you may need. Weather you need product information, shipping details, or help with an order, our team is ready to help.​

Contacts

Adresses

  • Office: Yiwu Lei Ji, Trading Co.,Ltd Unit 1749, 17th Floor, El Oriente Tower, NO.298 Shangcheng Avenue, Yiwu City
  • Warehouse: A4-1-4, Gate 1. Warehouse Business Road 699, Yiwu City, Jihnua City, Zhejiang Province

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Frequently Asked Questions

We understand you may have questions .To help along your buying journey we compile answers to the most common queries.

Yiwu Machines specializes in sourcing high-quality machinery from China and providing end-to-end logistics solutions, including LCL (groupage) and FCL shipping, supplier coordination, and cargo handling

LCL shipping allows you to ship smaller volumes of cargo without booking a full container. Your goods are consolidated with other shipments, helping you save on shipping costs while maintaining flexibility.

Yes, we provide Full Container Load (FCL) shipping for customers with larger cargo volumes. FCL shipments offer faster transit times and added security for bulk orders.

We provide up to 20% free CBM space on every shipment. Once your accumulated free space reaches 1 CBM, you can use it on future shipments at no extra cost. FCL customers also receive 3 CBM credit for LCL on their next shipment. Terms and conditions apply.

Shipping is handled by Yiwu Shipping, our in-house logistics division under Yiwu Leso Group, ensuring better coordination, accurate scheduling, and reliable delivery.

We work with vetted and trusted Chinese suppliers who meet strict quality standards. We can also assist with inspections before shipment to ensure your order meets your expectations.

Yes, we provide shipment tracking and regular updates so you can monitor your cargo throughout the shipping process.

We accept multiple payment options, including bank transfers, credit/debit cards, and other secure payment methods depending on your location.

Yes, we provide guidance and support with shipping documentation and customs processes to help ensure smooth clearance at your destination.Customers are responsible for taxes imposed.

Shipping times vary depending on the destination and shipping method (LCL or FCL) 8-19days my Air Cargo and 45 days maximum by Sea Cargo, and we prioritize precise scheduling and timely delivery through our integrated logistics system.

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or Government contractor?

+86 178 5718 5371

[email protected]

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